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FROM THE CEO: BANK WITH A COMPANY YOU TRUST USAA emerged from a tumultuous 2008 strong and growing — well positioned to meet whatever challenges lie ahead. Our 2008 Report to Members details our exceptional results: USAA remains profitable and returned more than $857 million to our members, a portion of which were bank rebates and rewards.1 We have taken no bailout money. 94% of our members tell us USAA meets or exceeds their family's needs for financial advice and solutions. Can you say the same about your bank? If not, then you're leaving one of the most valuable benefits of USAA membership on the table. MAKE USAA YOUR BANK USAA Federal Savings Bank exists to serve our members. We are not indebted to Wall Street or to shareholders. Our conservative USAA management practices extend to our bank, which is strongly capitalized, highly rated and FDIC insured. We offer a full range of competitive products and world-class mobile and electronic banking capabilities. Since you don't bank with us today, we are extending a $100 bonus (payable December 2009) for opening a checking account with us.2 And, because we know it's a hassle to change banks, our capable member service representatives are standing by to help you. Just call us at (800) 531-8132. Once you've experienced online banking with a company that is truly worthy of your trust, you'll never go back to a brick-and-mortar branch again. Thank you for your membership. Sincerely, Josue (Joe) Robles Jr. Maj. General, USA (Ret.) President and CEO

Bank with a company you can trust, and we'll give you $100. OPEN AN ACCOUNT To take advantage of this offer, click here to open a USAA Free Checking account with direct deposit. Or, call (800) 531-8132 and mention CEO 100. (Offer expires May 31, 2009) Save up to $600 yearly with USAA Free Checking3 Free ATM use worldwide4 Free rewards Free USAA Web BillPay® Free online and mobile banking No monthly service fees Free checks View the 2008 Report to Members online, featuring a video message from me and your Chairman, and a roundtable discussion about the financial climate.

1 Paid to members in dividends, distributions, bank rebates (to members, associates and other customers) and rewards. 2 Offer good for new accounts opened April 8, 2009 - May 31, 2009. In December 2009 a $100 bonus will be credited to your new Four Star Checking account if your account has active recurring direct deposit. A minimum $25 opening deposit is required. The Annual Percentage Yield as of April 1, 2009, on balances of $1,000 or more is 0.10% and may change daily. Must be eligible for property and casualty insurance. Offer is not available if you already have a USAA checking account. Offer excludes Teen Checking accounts. Limit one $100 bonus per household. This bonus is considered interest and will be reported on IRS Form 1099-INT. 3 $600 based on potential savings with USAA checking compared to average fee information on 2007 bankrate.com checking survey. 4 USAA does not charge a fee for the first 10 ATM withdrawals and refunds up to $15 in other banks' ATM fees each month. Currency conversion charges may apply when using ATMs outside the U.S. Free Checking is also known as Four Star Checking. Use of the term "member" or "membership" does not convey any legal, eligibility, or ownership rights. Purchase of a Bank product does not establish membership in USAA property and casualty insurance group. Property and casualty insurance products are available to military members and their families who meet certain membership eligibility criteria. To find out if you are eligible, contact USAA. USAA means United Services Automobile Association and its insurance, banking, investment and other companies. Investments provided by USAA Investment Management Company and USAA Financial Advisors Inc., both registered broker dealers. Bank products provided by USAA Federal Savings Bank, Member FDIC. Please note, the presentation of financials and facts in this report are subject to many external factors, such as market, environmental, and economic conditions, and may change at any time. USAA assumes no duty to update this information. To update your subscription preferences or unsubscribe, return to the e-mail you received. Privacy Promise This advertisement was sent by USAA, 9800 Fredericksburg Road, San Antonio, TX 78288-9876. Please do not reply to this e-mail. To contact USAA, please click here. © 2009 USAA. 104075-0409