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FROM THE CEO: STRONGER TOGETHER USAA emerged from a tumultuous 2008 strong and growing — well positioned to meet whatever challenges lie ahead. Our 2008 Report to Members details our exceptional results: USAA remains profitable and returned more than $857 million to our members, a portion of which were bank rebates and rewards.1 We have taken no bailout money. 94% of our members tell us USAA meets or exceeds their family's needs for financial advice and solutions. A BANK YOU CAN TRUST Over the last year, USAA members transferred more than $3.3 billion to new USAA CDs. Why? Integrity. We are highly rated and strongly capitalized. We are not indebted to Wall Street or to shareholders. We exist to serve you. We feel so strongly that our bank should be your only bank that we are offering you a two-year 3.25% APY Fixed Rate CD — one of the highest rates in the nation.2 In addition, we also provide a full range of competitive products and world-class mobile and electronic banking capabilities. In this environment, it's more important than ever to do business with a company you trust. Thank you for your membership. Sincerely, Josue (Joe) Robles Jr. Maj. General, USA (Ret.) President and CEO

Extra earnings for USAA Federal Savings Bank customers OPEN AN ACCOUNT To take advantage of this offer, click here to open a two-year 3.25% APY USAA Fixed Rate CD. Or, call (800) 531-8132 and mention CEO CD. (Offer expires May 31, 2009) Grow your savings today with a great fixed rate that's locked in. It's a smart way to save in a difficult economy. Guaranteed growth for your savings FDIC insured for peace of mind Open for as little as $1,000 View the 2008 Report to Members online, featuring a video message from me and your Chairman, and a roundtable discussion about the financial climate.

1 Paid to members in dividends, distributions, bank rebates (to members, associates and other customers) and rewards. 2 Offer good April 23, 2009 - May 31, 2009. Minimum initial deposit and minimum balance is $1,000 for Standard CD. Annual Percentage Yield (APY) current as of April 1, 2009. Penalty for early withdrawal may reduce earnings. Must be eligible for property and casualty insurance to qualify for this offer. This CD offer is only available through the USAA Federal Savings Bank and cannot be held in a USAA Brokerage account. Offer is not valid for a CD opened as an Individual Retirement Account. Use of the term "member" or "membership" does not convey any legal, eligibility, or ownership rights. Purchase of a Bank product does not establish membership in USAA property and casualty insurance group. Property and casualty insurance products are available to military members and their families who meet certain membership eligibility criteria. To find out if you are eligible, contact USAA. USAA means United Services Automobile Association and its insurance, banking, investment and other companies. Investments provided by USAA Investment Management Company and USAA Financial Advisors Inc., both registered broker dealers. Bank products provided by USAA Federal Savings Bank, Member FDIC. Please note, the presentation of financials and facts in this report are subject to many external factors, such as market, environmental, and economic conditions, and may change at any time. USAA assumes no duty to update this information. Privacy Promise To update your subscription preferences or unsubscribe, return to the e-mail you received. This advertisement was sent by USAA, 9800 Fredericksburg Road, San Antonio, TX 78288-9876. Please do not reply to this e-mail. To contact USAA, please click here. © 2009 USAA. 104130-0409